By Newsound | 11 March 2025 | 0 Comments

Important Notice to Our Valued Partners: Service Enhancement Update

We sincerely appreciate your trust and support over the past 17 years as we have collaborated through Alibaba.com . As part of our ongoing commitment to delivering exceptional service and tailored solutions, we are making strategic adjustments to better serve your needs.
After careful consideration, we have decided to discontinue our presence on Alibaba.com and transition to a more personalized and direct service model. This change will allow us to focus on providing a higher level of customization and clarity in our offerings, ensuring that our clients and end consumers receive the best possible experience without the confusion that can arise from platform-driven pricing dynamics.

Starting March 11th,2025, we will be available exclusively through our official website, email, and direct communication channels. This shift will enable us to strengthen our relationships with you and offer more dedicated support tailored to your specific requirements.

We deeply value your partnership and are confident that this transition will enhance our ability to meet your needs more effectively. Should you have any questions or require assistance, please do not hesitate to reach out to us directly.

Below are the contact details of our dedicated sales team:

Sales Director | Stella

WhatsApp: +86 13459035929

Email: stella.ke@imhearusa.com

Sales Manager | Wendy

WhatsApp: +86 15980775451

Email: h.is@newsound.cn

Sales Manager | Elia

WhatsApp: +86 18850007028

Email: cyx.is@newsound.cn

Sales Manager | Nancy

WhatsApp: +86 15105963659

Email: z.is@newsound.cn

Thank you for your continued trust and support as we embark on this new chapter together.

Warm regards,

NewSound Hearing Solutions

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